...a work in progress.
In our household, we find that sometimes when an inanimate object is recalcitrant in some way, a certain technique is called for. This is called 'badgering', as the first sightings were of chip bags and other packaging shredded as if by sharp claws and teeth. But it occurs in other circumstances.
I've begun to genericise this process - though not to the point that I can check it into an ITIL language. To wit:
More news as observations and documentation warrants.
Technorati Tags: badger
Posted by esinclai at March 23, 2006 09:50 PM |
I fail to see "Howl in frustration" or "consider it's replacement cost vs. satisfaction at smashing it against the wall" or anything like that on your flowchart. And you left out "nail it's broken corpse to the wall as an example for the others".
My dear friend TannerDave and his twin brother passed along to me a bit of wisdom aquired during their youth. The phrase "I got mad.... and it broke". It revolutionized my life. Perhaps you'll benefit from it as well.